Legal

Privacy Policy

Last updated August 10, 2026

This Privacy Policy explains how rankveo (“we”, “us”, or “our”) collects, uses, and shares information when you use rankveo.com, app.rankveo.com, and related services (the “Service”).

1. Who we are

rankveo provides SEO and AI-citation tooling for websites. For privacy questions, contact us at privacy@rankveo.com.

2. Information we collect

We collect information you provide and information generated by use of the Service:

  • Account data — name, email, password (hashed), company name, and billing details processed by our payment provider.
  • Site & content data — websites you connect, CMS credentials you authorize, keywords, drafts, published posts, and ranking / citation reports.
  • Usage data — product events, device/browser type, IP address, approximate location, and referring pages.
  • Support data — messages you send to support or sales.

3. How we use information

  • Provide, operate, and improve the Service
  • Generate keyword, content, publishing, and citation features
  • Process payments and prevent fraud
  • Send transactional email (receipts, security, product notices)
  • Respond to support requests
  • Comply with legal obligations

We do not sell your personal information. We do not train public AI models on your private site content without your permission.

4. Sharing

We share data only with:

  • Service providers — hosting, analytics, email, payments, and error monitoring under contract.
  • Integrations you connect — e.g. WordPress, Webflow, Shopify — to publish or sync as you authorize.
  • Legal / safety — when required by law or to protect rankveo, users, or the public.

5. Cookies

We use necessary cookies to run the Service and optional analytics cookies where allowed. See our Cookie Policy for details.

6. Data retention

We keep account and site data while your account is active. After deletion, we remove or anonymize personal data within a reasonable period unless law requires longer retention (e.g. invoices).

7. Security

We use industry-standard safeguards (encryption in transit, access controls, least-privilege). No method is 100% secure; contact us if you suspect unauthorized access.

8. Your rights

Depending on where you live, you may request access, correction, deletion, export, or restriction of your personal data, and object to certain processing. Email privacy@rankveo.com. You may also lodge a complaint with your local regulator.

9. International transfers

We may process data in the United States and other countries. Where required, we use appropriate transfer safeguards.

10. Children

The Service is not directed to children under 16. We do not knowingly collect their personal information.

11. Changes

We may update this policy. Material changes will be posted here with a new “Last updated” date. Continued use means you accept the updated policy.

12. Contact

privacy@rankveo.com
rankveo — Privacy